Effective Date: 02-01-2025

Thank you for shopping at DaycarePreschoole.com. We strive to provide high-quality digital products for early learning. Since our products are digital downloads, all sales are final. However, we understand that issues may arise, and we are here to help.

1. No Returns Policy

Due to the nature of digital products, we do not accept returns. Once a digital file has been downloaded or accessed, it cannot be returned.

2. Refund Eligibility

We offer refunds under the following circumstances:

  • The product was not delivered correctly due to a technical issue.

  • You were charged multiple times for the same purchase.

  • The file is corrupted or missing content that was promised in the product description.

3. How to Request a Refund

If you meet the refund eligibility criteria, please contact us within 7 days of your purchase by emailing contact@daycarepreschool.com with the following details:

  • Your order number

  • A description of the issue

  • Screenshots or proof of the problem (if applicable)

4. Processing Refunds

  • Approved refunds will be processed within 5-7 business days.

  • Refunds will be issued back to the original payment method.

  • If your refund is approved, you will receive a confirmation email.

5. Non-Refundable Cases

  • Change of mind after purchase.

  • Accidental purchase of the wrong product.

  • Failure to read the product description before purchasing.

  • Inability to use the product due to incompatible software or lack of required tools.

6. Contact Us

If you have any questions about our Returns & Refunds Policy, please reach out to us:

Email: contact@daycarepreschool.com

We appreciate your understanding and support!